Shipping policy
Shipping Policy:
Thank you for shopping at Avorio Atelier. We aim to provide you with the best possible shopping experience, including reliable and efficient shipping. Please review the following information regarding our shipping policy:
1. Order Processing Time:
a. All orders are processed within 3-5 business days (excluding weekends and holidays) upon receipt of payment.
b. Please note that processing times may be extended during peak seasons or promotional periods. We appreciate your patience during such times.
2. Shipping Methods and Delivery Time:
a. We offer various shipping methods, including standard and expedited shipping, depending on your location and the products ordered.
b. The estimated delivery time will depend on the shipping method selected and the destination address. You will receive a tracking number via email once your order has shipped, allowing you to track the progress of your shipment.
3. Shipping Rates:
a. Shipping rates are calculated based on the total weight of your order, the destination address, and the selected shipping method.
b. Shipping rates will be displayed during the checkout process before you complete your purchase.
4. International Shipping:
a. We offer international shipping to most countries. However, please note that additional duties, taxes, or customs fees may be applicable upon delivery. These fees are the responsibility of the customer, and Avorio Atelier is not responsible for any delays or additional charges imposed by customs.
5. Shipping Address:
a. It is your responsibility to provide us with an accurate and complete shipping address during the checkout process.
b. We cannot be held responsible for any delays or additional charges incurred due to incorrect or incomplete address information provided by the customer.
6. Order Tracking:
a. Once your order is shipped, you will receive a confirmation email containing a tracking number.
b. You can track the progress of your shipment by entering the tracking number on our website or the shipping carrier's website.
7. Delivery Issues and Lost Packages:
a. Avorio Atelier is not responsible for any lost or stolen packages after they have been marked as delivered by the shipping carrier.
b. If you encounter any issues with your delivery or believe your package is lost, please contact us at avorioatelier@gmail.com within 7 days of the estimated delivery date, and we will do our best to assist you in resolving the issue.
8. Shipping Restrictions:
a. Avorio Atelier reserves the right to restrict or decline shipping to certain locations or addresses at our discretion.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at avorioatelier@gmail.com.
Thank you for shopping at Avorio Atelier. We aim to provide you with the best possible shopping experience, including reliable and efficient shipping. Please review the following information regarding our shipping policy:
1. Order Processing Time:
a. All orders are processed within 3-5 business days (excluding weekends and holidays) upon receipt of payment.
b. Please note that processing times may be extended during peak seasons or promotional periods. We appreciate your patience during such times.
2. Shipping Methods and Delivery Time:
a. We offer various shipping methods, including standard and expedited shipping, depending on your location and the products ordered.
b. The estimated delivery time will depend on the shipping method selected and the destination address. You will receive a tracking number via email once your order has shipped, allowing you to track the progress of your shipment.
3. Shipping Rates:
a. Shipping rates are calculated based on the total weight of your order, the destination address, and the selected shipping method.
b. Shipping rates will be displayed during the checkout process before you complete your purchase.
4. International Shipping:
a. We offer international shipping to most countries. However, please note that additional duties, taxes, or customs fees may be applicable upon delivery. These fees are the responsibility of the customer, and Avorio Atelier is not responsible for any delays or additional charges imposed by customs.
5. Shipping Address:
a. It is your responsibility to provide us with an accurate and complete shipping address during the checkout process.
b. We cannot be held responsible for any delays or additional charges incurred due to incorrect or incomplete address information provided by the customer.
6. Order Tracking:
a. Once your order is shipped, you will receive a confirmation email containing a tracking number.
b. You can track the progress of your shipment by entering the tracking number on our website or the shipping carrier's website.
7. Delivery Issues and Lost Packages:
a. Avorio Atelier is not responsible for any lost or stolen packages after they have been marked as delivered by the shipping carrier.
b. If you encounter any issues with your delivery or believe your package is lost, please contact us at avorioatelier@gmail.com within 7 days of the estimated delivery date, and we will do our best to assist you in resolving the issue.
8. Shipping Restrictions:
a. Avorio Atelier reserves the right to restrict or decline shipping to certain locations or addresses at our discretion.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at avorioatelier@gmail.com.